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xSuite Helix - Help

Forwarding a work item

  1. Open a work item. For more information, see Opening a work item.

  2. Click Forward in the Actions section.

    The Forward dialog will open.

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  3. Specify the name of the party to whom you want to forward the work item. You can select individual users or user groups.

  4. If required, enter a reason for the forwarding.

    The reason is displayed as a comment in the work item.

  5. Click Forward.