Skip to main content

xSuite Cube Administration Guide

Sample text template: Inquiry about an order confirmation

-------------------------------------------------------------------------------------------  <SEND_TO>&S_REC_MAIL& <SUBJECT>Clarification of Order Confirmation dated &H_INCDATE& <ATTACHM>&H_INCDATE&_&H_VENDOR& To whom it may concern, Please find attached your order acknowledgement dated &H_INCDATE&. We request clarification / reject your order acknowledgement because we cannot process it. The reasons are as follows: -> Mismatch of Quantity on PO vs acknowledgment -> Mismatch of Price agreed vs price on acknowledgment -> Our reference number is not specified -> The tax ID or the VAT ID is missing -> The bank information is missing -> The date of delivery is not as expected -> VAT has not been listed separately -> Addition of items is incorrect -> Company name is not correct -> Supporting documents are missing Please be so kind as to correct your order acknowledgment accordingly and resend it. Kind regards, &S_FULLNAME& &S_DEPARTMENT& _______________________________________ &S_COMPANY& &S_STREET& &S_HNUMBER& &S_COUNTRY&-&S_POSTL_CODE& &S_CITY& Tel: &S_TEL& Fax: &S_FAX& -------------------------------------------------------------------------------------------