User

Refers to the person performing the action, independent of his or her workflow task.

For ease of reading, this guide uses the male gender as a general reference to all genders.

Agent

Indicates the user that scanned a workflow task.

In this guide, the male gender is used as a general reference to all genders for ease of reading.

Work item

Within the workflow step, the document is referred to as a "work item."

OCER

Workflow role that authorizes the user to process rejected order confirmations.

OCET

Workflow role that authorizes the user to process order confirmations.

OCPO

Workflow role that authorizes the user to post order confirmations manually.

OCRE

Workflow role that authorizes the user to release order confirmations.

OCVA

Workflow role that authorizes the user to check the correctness of order confirmations.